Privacy Policy

Last updated: September 21, 2025

1. Introduction

This Privacy Policy explains how RxNetic collects, uses, and safeguards your information when you use our services.

2. Information We Collect

• Account info: name, email, phone, address lines, date of birth, ID/passport.
• Medical aid details and dependents you add.
• Order data: illness/medication requests, attachments, notes.
• Technical data: device, browser, IP (for security and analytics).

3. How We Use Information

• Provide and improve our services.
• Process orders with partner pharmacies.
• Communicate updates, status changes, and support responses.
• Comply with legal and regulatory obligations.

4. Sharing

We share necessary data with pharmacies to fulfill your orders. We do not sell personal information. We may disclose data if required by law or to protect users and our platform.

5. Security

We implement technical and organizational safeguards. No method is 100% secure; please use strong passwords and keep them confidential.

6. Data Retention

We retain data as long as necessary to provide services and for legitimate business or legal purposes.

7. Your Rights

Depending on your region, you may request access, correction, or deletion of your data. Contact us to exercise these rights.

8. Children’s Privacy

Our services are intended for adults. Dependents may be added by account holders where legally permitted.

9. Contact

Questions? Reach us at support@rxnetic.com.